In line with its vision, RM Istanbul uses the latest technologies in its industry, being aware of its responsibilities towards the society and the environment. By correctly understanding customer expectations, the company targets 100% customer satisfaction in the entire chain from design to after sales.
RM Istanbul has established a quality management system in accordance with the requirements of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001:2018 standards, within the frame of needed processes and their interaction with each other. Information needed for these processes are documented, and continuity and continuous improvement are ensured through regular updates.
A process approach is adopted in the development, implementation and efficiency of the integrated management system in order to increase customer satisfaction. The “plan + apply + check + take action” methodology is applied in all processes.